Responsible for liaising with International sub-contractors, line-haul partners and International partners to ensure adequate support is provided in line with the forecasted volume for the International Operational Department.
Ensuring all correspondence relating to our International operational, service matter and customs clearance are dealt with in a timely manner.
Location: Pall-Ex Head Office, Victoria Road, Coalville, Leicestershire LE67 1FH Reporting to: International Operations Director
Principle Accountabilities:
Report any issues and general traffic occurrences with our International partners
Confirm International bookings and arrange transport with approved sub-contractors.
Enforcing quality and compliance standards (MSA) within the UK Network
Manage International freight to protect service and customs issues
Liaise with and complete quotes for UK customers
Liaise and administer information from International road, air and sea freight partners
Liaison for overseas correspondents
Custom clearance management
Provide and supply information for the daily reports
General Responsibilities:
To follow all ISO and Health and Safety procedures
Working toward supporting the Company goals, values and objectives
Ensure the highest level of service for both internal and external customers
Personal Specification:
Performance-driven
Works well under pressure
Strong communication, organisational, analytical and strategic skills
Understanding of core business systems
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